Return Policy

Shipping & Returns Policy
1. Shipping Conditions
1.1 Shipping Time
We aim to process and ship orders within 5 business days after receiving payment. Exact delivery times may vary depending on your location, the chosen shipping method, or unforeseen circumstances.

1.2 Shipping Costs
Shipping costs will be displayed during the ordering process.

1.3 Shipping Address
It is your responsibility to provide a correct and complete shipping address. We are not responsible for delays or missed deliveries due to incorrect address information.

1.4 Shipping Confirmation
Once your order has been shipped, you will receive an email confirmation with tracking information (if applicable).

1.5 Damage in Transit
If your order arrives damaged, please contact us within 5 days at https://truemessageofjesus.com/ and include photos of the damage. We will provide an appropriate solution, such as a replacement or refund.

2. Returns Policy
2.1 Right of Withdrawal
You have the right to withdraw your order within 14 days of receipt without providing a reason. This applies only to physical products and not to digital downloads.

2.2 Return Procedure
Contact us within 14 days of receiving your order via https://truemessageofjesus.com/ to initiate the return process.
Return the product to the provided address within 14 days of registration.
The product must be returned in its original condition and packaging, unless it was received damaged.
2.3 Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product was received damaged or delivered incorrectly.

2.4 Refund
Once we receive and inspect the returned product, we will offer a replacement copy of the book.
Original shipping costs will not be reimbursed unless the return is due to an error on our part.
2.5 Exceptions to Returns
The following items are not eligible for return:

Digital downloads that have been made available after purchase.

3. Contact Information
For any questions or assistance regarding shipping or returns, please contact us:

https://truemessageofjesus.com/
https://www.amor-omnia-vincit.com/